- Legal
Terms & Conditions
Please review our terms carefully before using our services.
Welcome to Fayaz Holidays. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our travel, tour, and visa assistance services.
By accessing this website or booking any services with us, you accept and agree to comply with these terms in full. If you disagree with any part of these terms, please do not proceed with our services.
Important Note
Visa approval is granted at the sole discretion of the respective Embassy or Consulate. Fayaz Holidays only assists with documentation and is not liable for rejections, delays, or actions by third-party suppliers such as airlines, hotels, and transport providers.
Section 01
General Booking & Payments
- Customers must provide accurate and complete information including passport name, date of birth, and contact details.
- Fayaz Holidays is not responsible for losses caused by incorrect information provided by customers.
- Flight and hotel prices are dynamic and may change before final confirmation.
- Bookings are confirmed only after payment is successfully cleared.
Section 02
Visa Assistance & Consultation
- Fayaz Holidays assists with documentation, file preparation, and travel itineraries.
- Visa approval or rejection is solely decided by the respective Embassy or Consulate.
- Fayaz Holidays is not responsible for visa rejection, delays, or immigration issues.
- Customers must provide genuine and authentic documents only.
Section 03
Changes, Cancellations & Rescheduling
- Changes or cancellations are subject to airline, hotel, and supplier policies.
- Additional administrative/service fees may apply for modifications.
- No refund or credit will be given for unused services such as missed flights, hotel nights, or transfers.
Section 04
Travel Documents & Insurance
- Travelers are responsible for ensuring passport validity (minimum 6 months) and visa requirements.
- We recommend purchasing comprehensive travel insurance for medical emergencies, trip cancellations, and baggage loss.
Section 05
Limitation of Liability
- Fayaz Holidays acts only as an intermediary between customers and third-party suppliers.
- The company is not liable for accidents, delays, losses, political unrest, natural disasters, or force majeure events caused by third parties.
Section 06
Intellectual Property
- All website content, logos, text, and images belong to Fayaz Holidays unless otherwise stated.
- Users may not copy, republish, or redistribute website content without written permission.
Section 07
Changes to Terms & Conditions
- Fayaz Holidays reserves the right to update or modify these terms at any time without prior notice.
Contact Information
For any questions regarding these Terms & Conditions, please reach out:
OFFICE
DHAKA, BANGLADESH
support@fayazholidays.com
Phone
017********
Need clarification on our terms?
Our travel consultants are happy to walk you through any section, answer questions about your booking, or help with visa documentation.
